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FAQ

A QR code pet identification tag is a device used to identify and locate a lost pet. Its main feature is the QR code printed on the tag. When scanned, you will receive a real-time notification. If the person scanning the code authorizes sharing their location, you will receive an email with the exact location of your pet.

Detailed cloud information: By scanning the QR code, you have access to a personalized website where you can store your contact information and detailed pet information without the limitations of traditional engraved tags.

 

Real-time notifications: When the tag’s QR code is scanned, you’ll receive a real-time notification. If the person scanning the code authorizes sharing their location, you’ll receive an email with your pet’s exact location.

 

Easy to update: You can update the information whenever you want, eliminating the need to buy new tags each time there are changes in contact information or your pet’s details.

 

Easy to use: Anyone with a smartphone can scan the QR code and instantly access vital information about your pet and your contact details.

 

No subscription fees or monthly charges: BeagleBuddy QR technology allows you to store information in the cloud without paying subscription or maintenance fees. You have a personalized website for your pet at no cost.

 

Lightweight and durable material: Our tags weigh only 10 grams and are made of a Zinc-Aluminum alloy coated with epoxy resin, achieving a perfect balance between weight and durability.

 

Exclusive designs and variety of colors: We offer a colorful collection that suits all types of pets. We have exclusive designs for both adult and puppy pets of both genders. Your pet will never go unnoticed while wearing one of our BeagleBuddy QR tags.

 

You can customize your BeagleBuddy QR tag: With our “Fashion Tag Silencer” silicone protectors, you can choose from six vibrant colors to give your pet the style it deserves while protecting your tag from wear and tear caused by sweat and your pet’s daily activity. Find them in the “Accessories” section of our store.

You should scan the QR code printed on your new tag and follow the on-screen instructions to activate it:

– Create an account and then log in.

– Click on “Activate Tag” to link the new tag to your personal account.

– Enter your pet’s information and contact details. Make sure the information is complete and up-to-date.

– Securely attach the identification tag to your pet’s collar.

You can update the information as many times as you want.

Open your phone’s camera and point it at the QR code for a few seconds. If the scan code option is enabled, a link will appear that you should click to be directed to the destination page. If nothing happens, go to the “settings” option on your phone’s camera and enable the “Scan QR codes” option. If you can’t find this option, your phone may not have a built-in scanner. In this case, you need to download a third-party application to scan QR codes.

It is completely safe. Your information will be protected by an account that you can only access with your username and password.

Our tags are made of materials resistant to water and weather, but they are subject to normal wear and tear like any product. To extend the life of your tag, we offer our “Fashion Tag Silencer” silicone protectors, which you can find in the “Accessories” section of our store.

We have a wide variety of designs and colors available. We offer products from our line, so it is not possible to customize your own designs.

Orders placed before 2 pm will be dispatched the same day and will take between 24 and 48 hours to reach their destination, depending on the destination city.

Our identification tags work through a QR code linked to a personalized web page that provides information about your pet each time the code is scanned, but they do not work as a GPS tracking system.

Yes. Since all the information is stored in the cloud, it is possible to access it from any country or region.

When the QR code is scanned, a notification will automatically be sent to the email registered on the account, and if the person scanning it authorizes sharing their location, you will also receive the exact location of where your pet is.

Yes. All your information is protected by law. You will find our more information in our Privacy Policy and Terms of Use.

For greater durability, we recommend using our “Fashion Tag Silencer” silicone protectors.

Our identification tags are connected to our platform and are not compatible with other applications.

Please check Cancellation/Refund Policy in Terms and Conditions.

You can write to us at our email address info@thebeaglebuddy.com, send us a WhatsApp message to the number +1(954)439-5994, or click on our contact page.

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